FAQs

If you are new to Pilates, Reformer Fundamentals is the perfect class to start with. This will introduce you to the equipment and the foundations of Pilates.

Once you feel confident on the equipment, you are then able to choose from the other classes on the website.

All of our instructors have extensive Pilates training and many years of teaching experience. Our team is trained through internationally recognised educators such as Polestar Pilates, MK Pilates & Garuda Method.

All bookings are subject to a 24-hour cancellation policy. 

Cancellations made less than 24 hours in advance are non-refundable.

However, cancellations made prior to 24 hours will receive a class credit. 

While class bookings and packages are non-refundable, you may transfer them to a friend or family member, provided the expiry date has not passed.

To change your class booking, please cancel through TeamUp and then rebook for the new time slot.

Please note our 24-hour cancellation policy. If you cancel a class booking less than 24 hours in advance, you will not receive a class refund.

If someone on the waitlist takes your spot, you will receive a class credit.

Cancellations made at least 24 hours in advance will result in a class credit added back to your account.

Individuals on the waitlist will be notified through TeamUp when a spot becomes available for the class. Once notified you have 30mins to accept the class otherwise it will be offered to the next person on the list.

Our studio is fully equipped with mats and props, so you only need to bring yourself and wear comfortable clothes that you can exercise in.

However, if you prefer to use your own mat, you are welcome to bring it with you.

Please arrive 5 minutes early for class so you can be ready for the beginning of the class.

Please note that if you arrive more than 5 minutes early, you will be asked to wait outside until the previous class is finished.

Our Dynamic (Reformer or Mat) classes are aimed at those who are looking for a class that will support their training.

Yes, you can buy a gift certificate for any amount or gift a class or package to someone. We have physical vouchers that you can pick up in the studio and email pdf version.

You can view our gift certificates here or lease email us at hello@moorpilates.co.uk and we will set this up for you.

While the Reformer equipment may seem daunting at first, it's designed to challenge and support you throughout the class.

Our experienced teachers are here to guide you, adapting and modifying the exercises as needed. You don't need to be flexible, strong, or fit to participate – we welcome all levels.

If you prefer a floor-based class, our Mat Pilates offering provides an excellent introduction to the core principles of the practice.

Pilates is an excellent form of exercise that offers a wide range of benefits for both the body and mind.

Through a series of controlled movements, Pilates works to lengthen and tone the muscles, improve flexibility, build strength and enhance body awareness.

Pilates also has a strong mental component, encouraging practitioners to be present in the moment and tune into their breathing and bodily sensations.

This mind-body connection can lead to reduced stress and anxiety, as well as a greater sense of calm and focus.

Arrive at least 5 minutes early for your first session. This will allow your instructor to welcome you, introduce you to the Reformer equipment, and provide an overview before the class begins.

Our experienced and welcoming teachers are dedicated to ensuring you have a great experience in our beautiful studio.

Yes. Our instructors regularly work with clients recovering from injury or managing long-term pain.

We offer class drop-in and package options for all class types, so you can attend as frequently as you'd like. See the Pricing page for more details.

Simply fill out the contact form below and we'll get back to you as soon as we can or you can call us on 07376 494179